Careers

Careers at Cool Springs Plastic Surgery

With over 25 years of patient care as a plastic surgery practice in Middle Tennessee, we are dedicated to maintaining a culture of serving our patients and employees at a very high level. Our hiring process starts here!

Available Opportunities:

Front Desk Receptionist (Brentwood, TN – Full-Time)

Since 1997, Cool Springs Plastic Surgery has been a leading provider of Aesthetic Services in the Greater Nashville area. Voted as a Top Cosmetic Practice in Nashville, Brentwood, Franklin and Mt. Juliet, CSPS has remained an industry leader, both surgically and non-surgically. Our practice is built on a standard of “Trusted Experience, Exquisite Care, and Excellent Results”.

We are in search of a star receptionist to join our team, helping us provide excellent care to each of the patients who walk in our doors and has a true passion for serving people! Our receptionists & schedulers are responsible for greeting patients and visitors, and handling all incoming calls to our practice. Our team members must be equipped to be informative, friendly, and caring when scheduling and educating patients on treatments offered. If you love being with people, are quick to build relationships with those you meet and could talk about all things beauty all day long, this is the job for you!

We are an enjoyable, fun, and professional place to work with a team that loves what they do and does it well. As a practice with over 20 years of experience in the Middle Tennessee market, we are selective in who we add to our team out of attention to maintaining a culture that strives to serve our patients and employees well. We are looking for someone who is a team player, flexible with job responsibilities, demonstrates initiative, and loves connecting with our patients!

Skills and Qualifications

  • Previous call center, customer service, or data collection experience is a plus
  • Must possess excellent interpersonal & communication skills, both written and verbal
  • Must be detail-oriented and able to accurately handle large amounts of data efficiently
  • Must have a friendly demeanor and demonstrate a professional and positive attitude on and off the phones

Responsibilities include, but are not limited to, the following:

  • Answer incoming phone calls in a quick and friendly manner
  • Provide exceptional enthusiasm, care, and organization in all communication with patients
  • Educate patients or potential patients on treatments offered in accordance with practice protocols
  • Schedule patients accurately for practice providers
  • Transfer patient calls to nurses when addressing medical advice
  • Assist with medical records as needed
  • Assist with other duties as assigned by supervisor
  • Ensure HIPAA policies are upheld during phone calls

Email your resume to our team at info@csps.me.

 

Marketing Brand Manager (Brentwood, TN – Full-Time)

Since 1997, Cool Springs Plastic Surgery has been a leading provider for Aesthetic Services in the Greater Nashville area. Voted as a Top Cosmetic Practice in Nashville, Brentwood, Franklin, and Mt. Juliet, CSPS has remained an industry leader, both surgically and non-surgically.

As a full-time, in-house Marketing Lead, you are a crucial member of our team, guiding the growth and development of the CSPS brand. You will be expected to coordinate with the Social Media Content Creator to develop goals and marketing strategies while also monitoring initiative successes. We are looking for a team player who is passionate about staying in tune with the latest and greatest in digital marketing trends, all while elevating and maintaining a 25-year, professional, trusted brand.

Skills and Qualifications

  • Provide social media content coordinator with monthly and yearly goals, plans, and strategy for content to be published on the website, social media, and all external platforms
  • Have regular meetings with providers and practice management to determine goals in order to come up with a strategy that reflects those goals.
  • Create reports on retention, sales, marketing, etc. that will allow providers and practice to understand their growth and channel it into strategy for business.
  • Manage website updates, including before and afters, practice information accuracy, checking on the work of CEATUS media, optimizing pages, updating services, etc, and tasking NKP with projects to improve our website.
  • Manage patient preference for email and text automation to create campaigns that nurture patients into conversion and sales.
  • Manage office print and merchandise materials
  • Work with providers to come up with holistic, branded marketing and sales strategies using email, promotions, social media, and optimizing the patient journey
  • Maintain consistent Cool Springs Plastic Surgery “voice” and personality across multiple platforms while tailoring copy and visuals to individual marketing platforms
  • Work with social media content creator to write blogs, articles, and press releases regarding the services, medical providers, products, specials, and events happening at Cool Springs Plastic Surgery for the practice website.
  • Create branded emails for the monthly newsletter, events, specials, and individual providers as needed.
  • Task content coordinator with designs needed for practice promotions
  • Generate, maintain, and optimize paid advertisements on Facebook and Instagram
  • Create and communicate internally the specials and promotions coming from the practice to admin and providers.
  • Manage the online reputation of our doctors by making updates to websites that list information about doctors in order to maintain a consistent message about their services and qualifications.
  • Plan and promote goal-oriented events that promote products and services and engage Cool Springs Plastic Surgery followers
  • Take meetings with individuals about marketing and PR opportunities for the practice
  • Manage products and specials in the Shopify online store
  • Report marketing progress, including but not limited to email, social media, paid ads, sales, and website data
  • Create and maintain brand guidelines for Cool Springs Plastic Surgery
  • Meet with reps to discuss promotions, strategies, and opportunities we can use to market products and services to existing and potential patients.
  • Optimize all practice marketing efforts through making data-driven decisions on when, where, and what to publish.
  • Create marketing budgets annually and for events
  • Train and guide new providers and locations in marketing knowledge

Email work samples or portfolio and resume to info@csps.me.

 

Social Media Coordinator (Brentwood, TN – Full-Time)

  • Understanding and passion for content creation using video, photo, and graphic materials for YouTube, Facebook, and Instagram
  • Create digital graphics for social media, paid advertisements, provider social media graphic templates, emails, videos
  • Work with Marketing Director on event content strategy
  • Create print ads to display throughout CSPS offices regarding events, specials, and promotions
  • Ability to film and edit short-form and long-form video content for social media
  • Managing the before and after database
  • Writing and publishing copy for social media content
  • Meet with providers about social media marketing – ability to teach and follow-up on meetings
  • Scheduling content meetings with providers and willing to drive to locations to film
  • Report quarterly content performance and provider content to director
  • Design graphics, film and edit video content, manage, and capture day-to-day photos for publishing on behalf of Cool Springs Plastic Surgery
  • Manage Dr. Sarosiek’s content

Email work samples or portfolio and resume to info@csps.me.

Operating Room Manager (Brentwood, TN – Full-Time)

Click any jobs listed above to apply on Indeed! Don’t see what you’re looking for? Email your resume to our team at info@csps.me. to be considered for future positions.